Refund Policy

Last Updated: February 2025

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LEGAL DISCLAIMER

The explanations and information provided on this page are for general informational purposes only and should not be considered legal advice. My Growth AI-gency does not provide legal recommendations regarding specific refund policies. We strongly recommend consulting a legal professional to ensure compliance with applicable laws and regulations in your jurisdiction.

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REFUND POLICY – OVERVIEW

At My Growth AI-gency, we are committed to clear communication, ethical business practices, and delivering high-value AI solutions. Due to the nature of our customized digital services, strategy sessions, and AI automation, we do not offer refunds on completed or in-progress work. However, unused funds can be applied toward future projects.

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🚀 We believe in transparency and structured client agreements to ensure clarity before work begins.

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1. NO REFUNDS POLICY

✔ All payments are final. We do not offer refunds once work has started.
✔ Due to the digital and service-based nature of our work, refunds are not possible.
✔ Client responsibility: It is the client’s responsibility to provide clear direction, communication, and approvals throughout the project.

🚀 Once a project is in motion, resources, time, and expertise are allocated, making refunds impractical.

2. UNUSED FUNDS & FUTURE PROJECT CREDIT

✔ If a client has unused funds from a prepaid service or retainer, they may apply the balance toward a new project.
✔ New projects must be initiated within 12 months of the original payment date to retain credit.
✔ Project credits are non-transferable and can only be applied to services within My Growth AI-gency.

🚀 We ensure that your investment in AI-driven solutions is flexible and can be adapted to future needs.

3. CHANGE ORDERS & SCOPE ADJUSTMENTS

✔ Clients may request changes, additions, or modifications to their project.
✔ Change requests that go beyond the original scope will be billed separately.
✔ Unused funds cannot be used to cover additional work without a signed change order.

🚀 Our structured change order process ensures clarity and prevents unexpected costs.

4. EXCEPTIONS TO THIS POLICY

This No Refund Policy applies to all services, including but not limited to:
✔ AI automation, chatbot, and GPT development
✔ Website beautification and redesign services
✔ Podcast setup, branding, and automation
✔ Digital marketing automation, email sequences, and social media AI tools
✔ Course creation, book publishing support, and branding services
✔ AI and business strategy consulting

🚀 By engaging with My Growth AI-gency, you acknowledge and accept these terms before work begins.

5. GOVERNING LAW & DISPUTE RESOLUTION

✔ This Refund Policy is governed by the laws of the State of Utah, United States.
✔ Disputes must be resolved through mediation before any legal action is taken.
✔ Clients waive participation in class-action lawsuits against My Growth AI-gency.

🚀 We value fair, transparent business practices that align with ethical AI implementation.

6. CHANGES TO THIS REFUND POLICY

✔ We may update this policy at any time. The latest version will always be available on our Website.
✔ Continued use of our services constitutes acceptance of any updates.

🚀 We adapt while ensuring clarity and fairness in all agreements.

7. CONTACT INFORMATION

If you have any questions regarding this Refund Policy, contact us at:
📧 Email: nick@mygrowthaigency.com
🌐 Website: mygrowthaigency.com

🚀 By using our Website or services, you acknowledge and agree to this Refund Policy.